Get Started with AI Phone Interviews on Testlify

Testlify’s Phone Interview feature leverages an AI-powered calling agent to automate the candidate screening process. This feature allows recruiters and hiring teams to invite for test and candidates receive a phone call directly on their mobile device. During the call, an AI interviewer asks pre-set screening questions, and the candidate responds verbally, just like in a traditional phone interview.

This innovation eliminates the need for manual scheduling, reduces interviewer bias, and helps teams fast-track hiring for high-volume roles. The AI agent not only conducts the interview but also transcribes and evaluates responses in real-time. Recruiters can then listen to the recordings, view the interview transcript, and analyze AI-generated scores and insights—all from the Testlify dashboard.

It offers a seamless experience for both recruiters and candidates, ensuring more consistent screening at scale. Candidates only need to enter their phone number to receive the call and complete the interview process with minimal effort. The entire interaction is stored securely and is available for review anytime.

Testlify’s Phone Interview feature is especially useful for screening frontline, customer-facing, or operations roles, making hiring faster, fairer, and more efficient.

helping recruitment teams fast-track high-volume hiring efficiently.

Step-by-Step Guide to Set Up a Phone Interview

1. Click on "Interviews" from the main navigation.

   

   
   

2. Select a pre-created AI Phone Interview test that suits your role or industry. Click “Use” to proceed—this will automatically create a new assessment.

   

   
   

3. Invite candidates to the assessment as you normally would. They will receive an invitation to complete the AI phone interview.

   

   
   

Candidate Experience

• After completing the registration process, the candidate will land on the question page.

• They must enter their contact number and click "Call".

  

  
  

• The AI calling agent will call their phone and conduct the interview through a real-time voice interaction.

  

  
  

• Once the call ends, the question page will display “Call Completed”. The candidate can then submit their answers, marking the end of their part.

  

  
  

How to Access AI Call Recordings

1. Go to the assessment dashboard.

2. Click on the candidate’s name whose interview you want to review.

   

   
   
3. On the candidate result page, you will see:
   • The AI interview transcript
   • Audio recording of the call
   • The AI-assigned score based on the candidate’s responses
   • Answer insights

   • Download option for the call recording

     

     

Conclusion

Testlify’s AI Phone Interview feature brings automation, consistency, and efficiency to your hiring process—especially when managing high applicant volumes. By enabling real-time voice interviews without manual effort, it empowers your team to focus on top candidates faster.

For any further assistance or queries, feel free to reach out to us at support@testlify.com.