How to Set Up and Customize Notifications in Testlify

Testlify’s Notifications module lets you configure email and text notifications for candidates and test administrators. This guide covers notification preferences, customizing message templates, creating presets, and managing notifications at workspace and assessment levels.

Before you begin

• You need Admin or Workspace Owner access to manage notification settings.
• To send text notifications, candidates must have a valid phone number on file.
• Text notifications incur per-message costs that vary by country. Review Testlify Text Pricing before enabling.

Accessing Notification Settings

1. Navigate to Settings from the main menu.
2. Select Notification from the sidebar.

Updated workspace notification settings.

Notification Preferences Overview

Enable or disable the available delivery channels for each recipient group. The updated interface includes Email, Text, and WhatsApp columns where supported.

• Send notifications to test takers — controls notifications sent to candidates.
• Send notifications to test administration — controls notifications sent to test administrators.
• Send notifications to test reviewers — controls notifications sent to reviewers.

Notification preference table and recipient groups.

New setting: Notify user who invited

Enable Notify user who invited to notify the user who sent the assessment invitation. This new option appears above the Preset dropdown.

New “Notify user who invited” option in workspace settings.

Notification Presets

Presets are saved groups of notification settings you can apply to your workspace or individual assessments for consistent messaging.

Create a preset

3. Go to Settings → Notifications.
4. Click the three-dot menu beside a notification type (e.g., Invitation) and select Customize email.

Customize email template: edit the subject and message body, preview the template, send a test email, and save. Illustrative recreation of the existing Help Center screenshot.

5. Edit the template as needed.
6. Click Save as preset at the bottom left.
7. Enter a name (e.g., Video Interview or MCQ) and click Save.

Apply a saved preset

Select any saved preset from the dropdown when reviewing notification settings. Saved presets appear alongside the default preset (all notifications enabled).

Select a saved preset from the Preset dropdown.

Text Notification Settings

• Use the Text toggle to turn text notifications on or off per notification type.
• Only the Invitation text notification is enabled by default; all others are off.
• The preset dropdown includes all saved presets plus the default (all notifications enabled).

Send a test text

• From the Customize Text Template screen, click Send Test Text to preview delivery for any notification type.
• Phone numbers may be valid, invalid, or unverified — only valid numbers receive texts.
• Bulk text invites display a confirmation prompt before sending.

Text Notification Pricing

Enabling text notifications incurs country-specific costs based on telecom rates. Review the full pricing list before enabling text notifications for your workspace.

Pricing details: Testlify Text Pricing

Assessment-Level Notification Settings

8. Open the assessment and go to Assessment Settings → Configuration.
9. In the Notification Preset dropdown, select the preset to apply to this assessment.

Assessment Configuration: Notification Preset and Configure controls.

10. To adjust workspace-level settings, click Configure.
11. Click Save. Notifications will be sent according to the selected preset.

Assessment setup and Configuration tab.

Important Notes

• Email notifications are always enabled and cannot be turned off.
• Text notifications require a valid phone number for each candidate.
• For test administrators, email notifications for test start and completion are enabled by default; text notifications are disabled.

Need help? Contact support@testlify.com.