If you've paused or canceled your Testlify subscription and want to resume using our platform, follow these simple steps to reactivate your account. This guide will walk you through the process, ensuring you can quickly regain access to the tools you need for efficient candidate assessments. If you encounter any difficulties, our support team is here to assist you!
Steps to Reactivate Your Subscription:
Log into Your Testlify Account:
Use your credentials to sign in to your account at Testlify.
Go to Manage Subscription:
Once logged in, navigate to the Settings menu in the top-right corner of your dashboard.
Select Manage Subscription from the drop-down menu.
Review Subscription Options:
In the Manage Subscription section, you'll see the current status of your subscription. If your subscription is paused or inactive, you'll have an option to Reactivate.
Select Your Plan:
Choose your preferred plan if prompted. You can select the same plan you were on before or upgrade to a different one that better suits your needs.
Confirm Payment Details:
Review your payment method and billing details. Update them if necessary.
Reactivate Subscription:
Click the Reactivate button to confirm your choice. Your subscription will be immediately reactivated, and you’ll regain access to all Testlify features.
Confirmation:
You’ll receive a confirmation email once your subscription is successfully reactivated.
If you encounter any issues during the reactivation process or are unable to reactivate your subscription, please contact us through email at [email protected] or use the Live Chat feature on our website. We're happy to help!