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Testlify Reseller Program FAQs
Testlify Reseller Program FAQs
Pawan Mishra avatar
Written by Pawan Mishra
Updated over a week ago

General Information about Reseller Program

1. What is the Testlify Reseller Program?

The Testlify Reseller Program allows HRMS, job boards, and applicant tracking systems to offer our white-labeled finest talent assessment platform to their customers. Reseller partners get exclusive onboarding, training, and support to help them succeed.

2. Who can become a reseller?

Any HRMS, job boards, applicant tracking systems, or other HR Tech software products. We prioritize businesses that already work in the software sector in the HR space or those that work with businesses that might benefit from our software to apply.

3. How can I become a reseller?

To become a reseller, you need to send us a quick note at [email protected]. We will connect with you to discuss the next steps and further instructions.

4. What are the benefits of becoming a reseller?

Our resellers enjoy a number of benefits, including white-labeled software, integration walkthrough, access to training resources, dedicated support, and the opportunity to provide their customers with a leading skill assessment product.

5. What are the responsibilities of a reseller?

Resellers are expected to actively promote skill assessment to their customer base. They should also provide first-level support to their customers.

Technical and Integration Support

6. Can I rebrand Testlify under my own brand?

Yes, of course. Our reseller program offers the ability to white-label our product. You can rebrand Testlify to reflect your own branding for a seamless customer experience.

7. Do I have API access as a reseller?

Yes, as a Testlify reseller, you have full access to our API, allowing for the development of custom integrations and functionality to serve your customers better. Refer to our API documentation here.

8. What kind of integration support is provided?

We provide extensive documentation and technical support to assist with the integration of Testlify into your existing product offerings. Our team is available to answer any questions or troubleshoot any issues you may encounter during integration via email, chat, phone, or video calls.

9. Does Testlify support webhooks?

Absolutely! Testlify does support webhooks. This allows for real-time data exchange, improving the overall integration with your existing products or services. We can securely send and manage millions of webhooks reliably with robust support for retries, rate Limiting, static IPs, circuit Breaking, rolling secrets, and more.

10. Can features be developed specifically for my customers?

Yes, we offer custom feature development as a part of our reseller plan. This service allows you to request features specifically tailored to your customers' needs. This is subject to additional costs, product roadmap alignment, and our development team's capacity.

11. Which Applicant Tracking Systems (ATS) can Testlify integrate with?

Testlify can integrate with a wide range of ATS platforms to provide seamless recruiting experiences. We regularly update the list of supported ATS platforms on our website. Please visit Testlify's Integration Page for the most current list.

Enterprise Readiness

12. Is Testlify scalable enough to support large enterprises?

Yes, Testlify is built on a robust and scalable architecture designed to support businesses of all sizes, including large enterprises. As your customer's business grows, Testlify's serverless architecture can easily scale to meet their increasing needs.

13. What security measures are in place to ensure data protection?

Testlify employs a range of security measures to protect your data. These include encryption of data at rest and in transit, regular security audits, and compliance with industry-standard data protection regulations.

14. Is Testlify compliant with data protection and privacy regulations?

Yes, Testlify complies with major data protection and privacy regulations, including GDPR. We are committed to providing a product that meets the highest standards of data security and privacy.

15. How does Testlify ensure high availability and prevent data loss?

Testlify uses redundant systems and regular backups to ensure high availability and prevent data loss. In the unlikely event of a system failure, we have disaster recovery procedures in place to restore services quickly.

16. Can Testlify integrate with other enterprise-grade software?

Yes, Testlify can be integrated with a wide range of enterprise-grade software. We provide an API and support to help with these integrations.

17. Do you offer dedicated support for enterprise customers?

Yes, we offer dedicated support for our enterprise customers. This includes a dedicated account manager, priority support, and SLAs for critical issues.

18. Is there any provision for on-premise deployment for Testlify?

While Testlify is primarily a cloud-based SaaS solution, we understand some enterprises have specific requirements. We do offer on-premise deployment on a case-by-case basis. Please contact our team at [email protected] for further discussion.

19. Does Testlify support Single Sign-On (SSO)?

Yes, Testlify supports Single Sign-On (SSO). This allows your customers to use their existing corporate credentials to access our platform, making user management simpler and more secure. Testlify supports SSO integration with Auth0, Microsoft Azure AD, Okta, OneLogin, Google Workspace, and Ping Identity for streamlined user authentication and access management.

Contract and Pricing

20. What is the minimum contract value for becoming a Testlify reseller?

To ensure a mutually beneficial partnership, we require a minimum annual contract value of $100,000 from our resellers, which enables up to 100,000 assessments for candidates across the client base. This is facilitated via manageable quarterly payments of $25,000, payable at the start of each quarter.

This allows us to dedicate the necessary resources for extensive implementation, training, support, and feature development to help our resellers succeed.

21. Does Testlify support multiple languages?

Yes, Testlify currently supports 10 international languages, and we're continually working on adding more. Our goal is to make our software as accessible as possible to users around the world. If there's a specific language that your customer base requires, please let us know at [email protected]. We offer support for new languages based on demand.

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