Using Email Template Tags in Testlify

Accessing Email Notification Templates

From your workspace, go to Settings > Notification > Email notifications.

Customizing a Template

  1. Locate the template you want to edit.
  2. Click the 3 dots menu next to it.
  3. Select Customise to open the editor and make your changes.

Available Template Tags

Use the dynamic tags below inside your email templates. Testlify replaces each tag with the corresponding value at send time.

Tip: Tags that include a button label — such as {ASSESSMENT_START_BUTTON: Take assessment now} — let you customize the button text. Replace the text after the colon with any label you prefer.

Tag Description
{USER_NAME} First name of the user
{USER_FIRST_NAME} First name of the logged-in user
{USER_LAST_NAME} Last name of the logged-in user
{CANDIDATE_FIRST_NAME} Candidate's first name
{CANDIDATE_LAST_NAME} Candidate's last name
{ASSESSMENT_URL} URL of the assessment
{ASSESSMENT_NAME} Name of the assessment
{CEFR_PDF_REPORT_BUTTON: Download CEFR report} Button to download the English CEFR candidate report. Change Download CEFR report to use a custom button label.
{ASSESSMENT_EXPIRY_DATE_TIME} Date and time the assessment link expires
{CANDIDATE_ALL_PDF_REPORT_ZIP: All reports} Button to download all assessment reports as a ZIP file. Change All reports to use a custom button label.
{ASSESSMENT_RESULT_BUTTON: Assessment Report} Button to download the assessment result. Change Assessment Report to use a custom button label.
{ASSESSMENT_START_BUTTON: Take assessment now} Button to start the assessment. Change Take assessment now to use a custom button label.
{CANDIDATE_GRADING} Candidate's grade as configured in the assessment settings
{SHAREABLE_RESULT_URL} Shareable link to view the full candidate report
{ASSESSMENT_PRACTICE_URL} URL that redirects to the practice assessment
{CANDIDATE_AVERAGE_SCORE} Candidate's average score, excluding "to be scored" or manually graded questions
{ASSESSMENT_ACCOMMODATION_URL} URL that redirects to the accommodation request form
{WORKSPACE_NAME} Name of the workspace
{WORKSPACE_SUPPORT_EMAIL} Support email from workspace settings (defaults to support@testlify.com if not configured)
{CANDIDATE_ASSESSMENT_REPORT_PDF} URL that redirects to the candidate result PDF
{TEST_1_PDF_REPORT_BUTTON: Download Test 1 Report} Button to download a specific test report by position. Use {TEST_1_PDF_REPORT_BUTTON: Download Test 1 Report}, {TEST_2_PDF_REPORT_BUTTON: Download Test 2 Report}, and so on for each test. Change Download Test 1 Report to use a custom button label.
{ASSESSMENT_SETTING} Link to the settings page to extend the validity of a candidate's assessment link

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