Enable OTP Verification for Private Invites

OTP (One-Time Password) verification adds a security layer to private assessment invites — only candidates who confirm their email identity can start the test.

Before you begin

You need an active Testlify workspace with at least one assessment already created.

Enable OTP verification

1. Log in to your workspace at app.testlify.com.

   

2. Select the assessment you want to protect with OTP verification.

   

3. Click Edit on the assessment.

   

4. Open the Settings tab, then click Pages.

   

5. Under Pages, find Verification code and check the box to enable it.

   

6. Click Save.

How candidates complete OTP verification

Once OTP is enabled, candidates go through these steps every time they open the assessment link:

1. Click the assessment link to reach the registration page.

   

2. Enter their name and email address.

   

3. Open the OTP email, then enter the code on the verification page.

   

   Tip: If the OTP doesn't appear in the inbox, check the Spam or Junk folder. It can take up to 5 minutes to arrive.

4. Click Confirm Code to verify identity and start the assessment.

   

Frequently asked questions

• Why isn't a candidate receiving the OTP? The email may be in their Spam or Junk folder. Allow up to 5 minutes for delivery.
• Can the OTP be resent? Yes — candidates can request a new code from the verification page.
• How long is the OTP valid? OTPs expire within minutes — candidates should enter the code as soon as it arrives.
• What if the OTP still doesn't arrive? Ask the candidate to confirm their email address is correct, or contact Testlify support.
• How do I disable OTP verification? Repeat the steps above and uncheck Verification code in Pages settings, then click Save.

Need help? Contact support.