Auto Scoring Options for Open-Ended, Video, and Audio Questions
Testlify provides three different ways to evaluate candidate responses for Open-Ended, Video, and Audio questions.
1. Auto Score Using AI
Best for: Open-ended responses where subjective evaluation is required.
When enabled, Testlify's AI automatically evaluates candidate responses based on the question, scoring criteria, and AI context provided by the assessment creator.

How it works
- AI reviews the candidate's response.
- AI assigns a score up to the configured maximum marks.
- AI can also generate insights and feedback based on the response.
Recommended for
- Behavioral questions
- Scenario-based questions
- Technical explanations
- Video and audio responses
Example
Question:
"Describe how you would handle an unhappy customer."
The AI evaluates communication quality, problem-solving approach, empathy, and overall response quality.
2. Auto Score Using Expected Answer
Best for: Questions that have a predefined correct answer.
When enabled, candidate responses are automatically compared against the expected answer configured by the assessment creator.

Match Types Available
Case-Insensitive Match
The response must match the expected answer, ignoring capitalization.
Example
Expected Answer:
Customer Success Manager
Accepted Responses:
customer success manager CUSTOMER SUCCESS MANAGER Customer Success Manager
Not Accepted Responses:
Customer Success Executive Customer Success Manager - CustomerSuccessManager
Exact Match
The response must exactly match the expected answer.
Example
Expected Answer:
Customer Success Manager
Accepted Response:
Customer Success Manager
Not Accepted Responses:
customer success manager CUSTOMER SUCCESS MANAGER Customer Success Manager Customer Success Manager.
Recommended for
- Short-answer questions
- Formula-based responses
- Numerical answers
- Fixed factual responses
3. Requires Manual Review from Reviewer
Best for: Responses that require human judgment.
When enabled, candidate responses are not automatically scored. Instead, designated reviewers manually evaluate and score the response.

Features
- Assign scoring access to specific users or teams.
- Reviewer provides the score manually.
- Manual scores can be included in the candidate's final assessment score.
Recommended for
- Portfolio reviews
- Writing samples
- Complex technical responses
- Video interviews requiring human evaluation
- Subjective assessments
Example
Question:
"Review this investment strategy and provide your recommendation."
Since there may be multiple valid responses, a reviewer manually evaluates the candidate's answer.
Which Option Should You Choose?
| Use Case | Recommended Scoring Method |
|---|---|
| Fixed correct answer | Auto Score Using Expected Answer |
| Open-ended written response | Auto Score Using AI |
| Video response | Auto Score Using AI or Manual Review |
| Audio response | Auto Score Using AI or Manual Review |
| Writing sample | Manual Review |
| Portfolio assessment | Manual Review |
| Behavioral interview question | Auto Score Using AI |
This flexibility allows organizations to choose the scoring method that best fits their assessment requirements while maintaining consistency and accuracy in candidate evaluations.