Proctoring Features Not Supported on Mobile Devices

Before you begin

Testlify's proctoring system is built for desktop and laptop devices. Several monitoring features depend on browser APIs and hardware that mobile devices do not support. If your candidates may take assessments on a phone or tablet, review this list before configuring proctoring settings.

Proctoring Features Unavailable on Mobile

The following features are automatically disabled when a candidate accesses an assessment from a mobile device:

Force Full-Screen Mode — Locks the candidate's browser in full-screen view. Mobile browsers cannot enforce this restriction.
Tab Proctoring — Detects when a candidate switches browser tabs. Mobile devices lack the tab-tracking APIs required for this feature.
Dual Camera Proctoring (Tablet + Phone) — Uses a primary system camera and a secondary mobile camera simultaneously. Requires a laptop or desktop as the primary device.
Restrict Multiple Monitors — Detects and blocks the use of additional screens. External monitor detection is unavailable on mobile hardware.
Copy/Paste Tracking — Logs clipboard activity during the assessment. Not supported in mobile browsers.
Mouse Out Tracking — Records when the cursor leaves the test window. Touch-screen devices do not use a traditional mouse, so this feature does not apply.
Session Recording — Captures the candidate's on-screen activity for review. Unavailable on mobile devices.
Live Video Proctoring — Streams the candidate's live camera feed for real-time monitoring. Not supported on mobile devices.
Screen Recording — Records the candidate's entire screen during the assessment. Not available on mobile devices.

Recommended Device Setup

To ensure all proctoring features work correctly, ask candidates to complete assessments on a laptop or desktop with:

The latest version of Google Chrome
A stable internet connection
A working webcam and microphone

Tip: Before sending assessment invitations, confirm which device candidates plan to use. If mobile access is unavoidable, disable the incompatible proctoring features above to avoid inaccurate flags in candidate results.

Need help? Contact support.