Enable Photo ID Verification in Assessments

Photo ID Verification is a new proctoring feature that adds an additional layer of candidate authentication. With this enabled, candidates are required to upload a valid photo ID before starting their assessment.

When this feature is enabled, candidates will be prompted to upload a government-issued ID (e.g., passport, driver’s license, national identity card) for verification.

Important:

Only government-issued IDs are accepted.

IDs such as college ID cards, organization ID badges, or other unofficial documents will not be considered valid and may result in a failed verification attempt.

This ensures a consistent and secure identity verification process across all regions.

Purpose

This feature ensures:

• Stronger identity verification
• Reduced chances of impersonation or fraud
• Extra confidence in candidate authenticity

⚠️ Note: This feature is chargeable at $0.5 per attempt.

The $0.5 charge applies per candidate per assessment attempt.

• If a candidate attempts the same assessment multiple times, each attempt will be charged separately.
• If the same candidate takes different assessments, each attempt in each assessment is also charged.

Steps to Enable Photo ID Verification

1. Navigate to your Assessment.
2. Go to Settings → Proctoring.
3. Under proctoring options, enable Photo ID verification ($0.5 per attempt).
4. Click Save to apply changes.

Candidate Experience

• Once enabled, the candidate will go through:
  1. Face Detection Step (if enabled)
  2. Photo ID Verification Step – Candidate is prompted to capture and upload their ID.

Viewing Candidate ID in Reports

• After the assessment is completed, the candidate’s submitted ID will appear in the Proctoring tab of their report.
• Alongside the candidate’s photo, you will now also see their Photo ID snapshot.

❓ FAQs

Q: What does “per attempt” mean?

A: Each time a candidate starts and completes an assessment with ID verification enabled, it counts as one attempt. If the same candidate retries the same assessment, each retry will be billed separately.

Q: Will I be charged if the candidate doesn’t finish the test?

A: No, charges only apply once the candidate enrolls the assessment attempt.

Q: Does the charge apply to every candidate?

A: Yes, the $0.5 fee applies for each candidate attempt, regardless of whether they are new or repeat candidates.

Q: Is this fee in addition to my subscription?

A: Yes, the ID verification charge is separate from your subscription plan and will be billed based on usage.

Q: What type of ID is accepted?

A: Only government-issued IDs (passport, driver’s license, national identity card) are accepted for verification. College IDs, company badges, or other unofficial documents will not be considered valid and may result in a failed verification.

✅ That’s it! Your assessments are now more secure with Photo ID Verification.