How to Join an Assessment Using an Access Code

If a candidate's invite link is broken or edited, they can still access their assessment by entering their access code directly on the candidate portal.

Before you begin

• Open your assessment dashboard and locate the candidate's invite link.
• The access code is the last segment of the invite URL. For example, in https://candidate.testlify.com/invite/dxdpvyixr, the access code is dxdpvyixr.

Why candidates see the Access Code page

If a candidate lands on the generic Join via Access Code page at candidate.testlify.com instead of their specific assessment, it is usually because they accidentally edited or shortened the invite link.

How to join using an access code

1. Open the Candidate Portal

   Direct the candidate to candidate.testlify.com.

2. Enter the access code

   Type the access code into the field. The code is the final segment of the original invite link — for example, dxdpvyixr. It is always lowercase with no spaces.

   

3. Click "Join"

   The candidate lands on their specific assessment.

   

Prevent future access issues

Resend the original invite link from your dashboard whenever a candidate has trouble joining. This routes them directly to their assessment without requiring manual code entry.

Troubleshooting

• Wrong code? The access code is always lowercase with no spaces. Double-check for typos.
• Page not loading? Ask the candidate to refresh the page or check their internet connection.

Frequently asked questions

Where do I find the access code?
Open the candidate's record in your assessment dashboard. The invite link is listed there — the access code is its final segment.

What if the candidate still can't access the test?
Confirm the code is entered in all lowercase with no spaces. If the issue persists, contact our support team.

Need help? Contact support.