How to Create a Practical Custom Question in Testlify
A Practical Question lets candidates download a reference file, complete a real-world task, and upload their finished work — all within the Testlify assessment. Use this type to evaluate hands-on skills such as data analysis, design work, or any file-based scenario.
Before you begin
Make sure you have an assessment open in Testlify and can access the Questions tab. You need editor-level access to add or modify custom questions.
Step 1: Open the Custom Questions panel
- Open your assessment and click the Questions tab.
- Scroll to the Custom Question section and expand it.
- Select Practical Question from the question type list.
Step 2: Set the completion time
- In the Time Limit field, enter how many minutes candidates have to complete the task.
- This limit applies to this question only and does not affect the overall assessment timer.
Step 3: Write your question
- In the text box on the left side of the screen, type the task description.
- Be specific: describe what the candidate must produce, the expected format, and any constraints.
Example: "Clean the provided sales spreadsheet — remove duplicate rows, normalise headers, and return a .xlsx file."

Step 4: Upload a reference file (optional)
- On the right side of the screen, upload any file candidates should work from — for example, a design template, spreadsheet, or sample data file.
- Any file format is accepted (e.g., PDF, PNG, DOCX, XLSX).

Step 5: Set required submission formats
- Below the file upload area, type each file extension candidates must use when submitting (e.g., .pdf, .docx, .png).
- Click Add after each extension. Candidates can only submit files in the formats you specify here.

Step 6: Configure additional settings (optional)
Click Show Options under the question box to access:
- Comments: Allow candidates to add a note alongside their file submission.
- Mandatory: Require candidates to submit a file before they can proceed.
- Scorable: Toggle scoring on or off and set a point value for this question.

Step 7: Review and score submissions
After a candidate completes the assessment, open their Candidate Report, download the uploaded file, review the work, and enter a score in the Score field.
Pro tip
Enable Screen Sharing Proctoring for practical questions. This records the candidate's screen during the task, giving you visibility into their problem-solving process — not just the final file.
Need help? Contact support.