How to Transfer Ownership of Your Testlify Account?

Transferring workspace ownership in Testlify gives another team member full administrative control — including the ability to manage users, adjust settings, and access all assessments.

Before you begin

  • You must be the current workspace Owner to perform this action.
  • The new owner must already be a member of your workspace. If they are not, add them first (see Step 3 below).

Steps

  1. Log in to your Testlify account and navigate to Settings in the sidebar or account dropdown menu.

  2. In the Settings menu, select the Users tab. This lists all current members of your workspace.

  3. If the new owner is not yet in your workspace: Click Add User, enter their name and email address, and send an invitation. They must accept the invitation before you can assign them the Owner role.

  4. Locate the new owner's name in the Users list. Click the three-dot menu (⋮) next to their name to open the action dropdown.

  5. From the dropdown, select Change Role.

  6. In the role options, choose Owner.

    The selected user instantly gains ownership status and full administrative rights across the workspace.

Important notes

  • Ownership is transferred immediately — there is no confirmation prompt once you select Owner.
  • The new owner gains full access to manage users, adjust billing, and control all workspace settings.
  • Tip: Before transferring ownership, notify your team so everyone knows who the new primary administrator is and who to contact for workspace-level changes.

Need help? Contact support.

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