Enable OTP Verification for Private Invites

OTP (One-Time Password) verification adds a security layer to private assessment invites, ensuring only invited candidates can access your assessment.

Before you begin

Make sure you have an active Testlify workspace and at least one assessment already created.

Enable OTP verification

1. Log in to your workspace at app.testlify.com using your registered email address.

   

2. Select the assessment you want to protect with OTP verification.

   

3. Click Edit on the chosen assessment.

   

4. Go to the Settings tab, then click Pages.

   

5. Under Pages, locate Verification code and check the box to enable it.

   

6. Click Save to apply the changes.

How OTP verification works for candidates

Once enabled, candidates follow these steps to access the assessment:

1. Click the assessment link — they land on the registration page.

   

2. Enter their name and email address on the registration page.

   

3. Receive an OTP at the provided email address and enter it on the verification page.

   

   Tip: If the OTP doesn't appear in the inbox, candidates should check their Spam or Junk folder. The OTP can take up to 5 minutes to arrive.

4. Click Confirm Code to verify identity and start the assessment.

   

Frequently asked questions

• Why isn't a candidate receiving the OTP email? The email may be in their Spam or Junk folder. Candidates should check those folders if the OTP hasn't arrived within 5 minutes.

• Can the OTP be resent? Yes — candidates can request a new OTP from the verification page if the original doesn't arrive.

• How long is the OTP valid? OTPs expire after a few minutes. Candidates should enter the code as soon as they receive it.

• What if the OTP still doesn't arrive? Ask the candidate to confirm their email address is correct, or contact Testlify support for assistance.

• How do I disable OTP verification? Follow the same steps above and uncheck Verification code in the Pages settings, then click Save.

Need help? Contact support.