Use AI Insights and AI Auto Score for Open-Ended, Video, and Audio Questions

AI Insights delivers skill-based scoring and a written evaluation for each candidate's open-ended, video, and audio responses. AI Auto Score extends this by generating an overall assessment-level conclusion — eliminating the need for manual review.

Before you begin

You must have permission to create or edit assessments in your workspace.
Your assessment must include at least one open-ended, video, or audio question.

Enable AI Insights on a question

Open an existing assessment or create a new one, then navigate to the Questions tab.
Click Custom Question and select Open-Ended, Video, or Audio as the question type.
After adding the question, click Show Options beneath the question box to reveal advanced settings.
Check the Scorable Question & AI Insight box.
In the skills section, choose the skills you want the AI to evaluate. Four skills are pre-selected by default — add or remove them to match the role.
Click Save. AI Insights scores will now appear on the Candidate Display Page (CDP) for every submission.

Tip: Use role-specific skills — such as Communication clarity or Technical accuracy — to make AI scores more meaningful and actionable for your hiring team.

Enable AI Auto Score for the full assessment

In addition to per-question scoring, AI can generate an overall conclusion summarizing a candidate's performance across the entire assessment.

Go to the Assessment Settings tab inside your assessment.
Under the Configuration section, enable the Generate AI Insights checkbox.
An overall AI conclusion will now appear on the Candidate Results Page for every candidate who completes the assessment.

What you get

Automated, consistent evaluation of open-ended, video, and audio responses
Objective, skill-based scores tied to your defined criteria
AI-generated candidate summaries that reduce manual reviewer effort
An overall assessment conclusion to support faster, data-driven hiring decisions

Need help? Contact support.