Introduction

Testlify offers an easy way for users to export candidate data and reports, but there are certain important details to be aware of. In this guide, we’ll explain how you can export data, the limitations around automatic downloads, and what to do if your subscription has expired.

Testlify does not support automatic downloads of all your data in bulk. Instead, you can manually export candidate data by visiting the specific assessments where candidates have completed their assessments. For each assessment, you’ll find an option to export the relevant candidate data.

You can refer to this link which explains in detail the process of exporting candidate data.

If you need to download individual reports for specific candidates, you can do so from the candidate’s detail page. This allows you to view and download the assessment results for each candidate individually.

You can refer to this link which explains in detail the process of downloading candidate reports.

Please note that all data exports and downloads must be completed while your subscription is active. Once your subscription expires, Testlify may not be able to provide access to your data immediately. If you need help retrieving your data after your subscription has expired, Testlify may charge a fee based on the time required to process your request, which is billed at $35 per hour depending on the size of your data.

To ensure uninterrupted access to your candidate data and reports, we recommend completing any necessary downloads while your subscription is still active. If you need assistance with exporting data after your subscription has ended, please contact our support team at [email protected].