Skip to main content
All CollectionsCandidate
How to Contact Your Test Administrator for Assistance During an Assessment
How to Contact Your Test Administrator for Assistance During an Assessment

Learn how candidates can reach out to their test administrator for any assistance related to the assessment.

Pawan Mishra avatar
Written by Pawan Mishra
Updated over a week ago

If you're a candidate taking an assessment and need help or clarification, the test administrator is your go-to contact. They can assist with any issues or queries related to the test, test details, or any clarifications you might need. Here’s a step-by-step guide to help you reach out to your test administrator.

Steps to Contact Your Test Administrator

  1. Open the Invite Email:
    Start by opening the email invite you received for the assessment. If you don’t see it in your inbox, check your spam or junk folder.

  2. Locate the Test Administrator Email:
    In the invite email, locate the "Test Administrator" section. This is where you will find the email of the person responsible for handling any test-related queries.

  3. Copy the Email:
    Hover your mouse over the Test Administrator's email address. Right-click on the Administrator and select “Copy Email Address.”

  4. Compose Your Email:
    Compose a new email, and paste the Test Administrator’s email into the recipient field. You can either write a new email addressing your issue or include the Test Administrator in an ongoing email thread.

  5. Send Your Query:
    Clearly state your concern or question in the email and send it to the Test Administrator. They will assist you with your queries as soon as possible.

FAQs:

Q: What should I do if I don’t receive an invite email?
A: Check your spam or junk folder. If it’s not there, reach out to the person who scheduled the assessment or [email protected] for assistance.

Q: Can I reach out to the test administrator for any test-related queries?
A: Yes, the Test Administrator is your point of contact for all test-related questions, including technical issues and test details.

Q: How soon will I get a response from the Test Administrator?
A: Response times can vary, but typically you should hear back within 1–2 business days.

Conclusion

Reaching out to your Test Administrator is simple and ensures that any issues or questions you have regarding your assessment are addressed promptly. If you face any challenges locating the Test Administrator or need further assistance, feel free to reach out to our support team at [email protected] for additional help.

Did this answer your question?