This FAQ guide provides candidates with answers to common questions when taking assessments on Testlify, including how to grant clipboard access, whether any software is needed, what to do if your test invitation expires, how to confirm test submission, and how to reschedule your test or interview.
1. How to Grant Clipboard Access for Your Test
Certain Testlify assessments may require clipboard access to complete specific tasks. To grant access:
On Google Chrome:
When prompted, click Allow in the pop-up.
If you don’t see the pop-up, check the small clipboard icon in your browser’s address bar and enable access.
On Safari:
Go to Safari Preferences > Websites > Clipboard Access.
Set it to Allow for the Testlify site.
Ensure clipboard access is enabled before starting the test to avoid disruptions.
2. Do I Need to Install Any Software for the Test?
No installation is required. Testlify assessments are browser-based and accessible through a compatible browser like Google Chrome, Safari, or Firefox. Ensure you have a stable internet connection and use the latest version of your browser for optimal performance.
3. My Test Invitation is Expired. What Do I Do Now?
If your test invitation has expired, please contact the test administrator or the recruiter who sent you the invitation. They can extend the deadline or send a new invitation based on their policy. Testlify does not manage test invitations directly.
4. How Do I Know If My Answers Are Successfully Submitted?
After completing the test, you will see a submission confirmation message on the screen. Additionally:
You’ll receive an email confirming your submission.
If you do not see the confirmation, check your internet connection and retry submitting, or reach out to the test administrator.
5. How Can I Get My Test/Interview Rescheduled?
To reschedule a test or interview:
Reach out to the test administrator or recruiter directly via email or the contact information provided in your invitation.
Clearly explain your reason for rescheduling and suggest a convenient time.
Test rescheduling is subject to the policies of the organization administering the assessment.
We hope this guide helps clarify your concerns. Good luck with your assessment!