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How to Activate or Deactivate User in Your Testlify Account?
How to Activate or Deactivate User in Your Testlify Account?

Easily manage user access in Testlify by activating or inactivating users, ensuring your team has appropriate access at all times.

Jaya Shrivastava avatar
Written by Jaya Shrivastava
Updated over 2 months ago

Managing user access in your Testlify account is essential for maintaining an efficient workspace. Whether you need to grant access to a new team member or temporarily disable a user, Testlify allows you to easily activate or inactivate users in your account. This guide will walk you through the simple steps to manage user activation and inactivation, ensuring your team has the right access at the right time.

Activating a User

  1. Log In: Access your Testlify account.

  2. Navigate to Settings: Click on the settings icon in the top right corner.

  3. Go to Users: Select the "Users" tab from the settings menu.

  4. Add User: Click on the "Add" button.

  5. Enter Details:

    • Input the user’s email address.

    • Select the appropriate role for the user.

  6. Add User: Click on the "Add User" button.

  7. Email Invitation: The user will receive an invitation email. Once they click the link in the email, they will be logged into your workspace and activated.

Deactivating a User

  1. Log In: Access your Testlify account.

  2. Navigate to Settings: Click on the settings icon in the top right corner.

  3. Go to Users: Select the "Users" tab from the settings menu.

  4. Find the User: Locate the user you wish to deactivate.

  5. Deactivate User: Click on the three dots next to the user’s name and select "Deactivate". This action will remove their access to the workspace.

By following these steps, you can effectively manage user access within your Testlify account. If you have any further questions or need assistance, feel free to reach out to our support team.

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