Requesting Assessment Accommodations on Testlify
Introduction
At Testlify, we are committed to providing an inclusive and accessible assessment experience for all candidates.
If you have a disability, medical condition, learning difference, or require support due to language fluency challenges, you may be eligible to request accommodations before taking your assessment. Accommodations help ensure that every candidate has an equal opportunity to demonstrate their skills and abilities.
What Are Assessment Accommodations?
Assessment accommodations are adjustments that may be made to an assessment process to help candidates participate fairly and effectively.
Examples of accommodations may include:
- Additional time to complete the assessment
- Extended or flexible breaks
- Alternative assessment formats
- Support for assistive technologies such as screen readers or speech-to-text tools
- Larger text or enhanced visual accessibility settings
- Verbal response options where appropriate
- Other reasonable adjustments based on individual needs
Please note that the specific accommodations provided are determined by the hiring organization conducting the assessment.
How to Request an Accommodation
If the employer has enabled accommodation requests for the assessment, you will be given an opportunity to submit a request before starting the assessment.
Step 1: Open Your Assessment Invitation
Click the assessment link provided by the employer.
Step 2: Complete the Accommodation Request Form
Before beginning the assessment, you may be asked:
- Whether the assessment language is your native language.
- Whether you require accommodations due to a disability, medical condition, learning difference, or any other condition that may affect your assessment experience.
If you select "Yes", you will be able to provide additional details about your request.
Step 3: Submit Your Request
After submitting the form, your request will be sent directly to the employer or hiring team responsible for the assessment.
You will see a confirmation message indicating that your request has been submitted successfully.
What Happens After I Submit My Request?
The employer will review your request and determine whether accommodations can be provided.
If accommodations are approved, the employer may:
- Adjust the assessment settings
- Provide alternative assessment arrangements
- Send you a new assessment invitation with the updated accommodations
The employer will contact you directly if additional information is required.
Important Information
- Testlify securely delivers accommodation requests to the employer.
- Testlify does not approve, deny, or manage accommodation requests.
- Decisions regarding accommodations are made solely by the hiring organization.
- Any information you provide is shared only with the employer for the purpose of reviewing your request.
Frequently Asked Questions
Will requesting accommodations affect my application?
No. Accommodation requests are intended to help provide a fair assessment experience and should not negatively impact your application.
Who reviews my accommodation request?
Your request is reviewed by the employer or hiring organization that invited you to the assessment.
Can Testlify approve my accommodation request?
No. Testlify only facilitates the request process. The employer is responsible for reviewing and responding to accommodation requests.
What if I need assistance during the assessment?
If you experience technical issues or require support related to your assessment, please contact the employer who invited you to the assessment or reach out to Testlify Support if instructed by the employer.
I submitted a request but have not received a response. What should I do?
Please contact the hiring organization directly, as accommodation requests are reviewed and managed by the employer.
Need Help?
If you're experiencing technical issues with the assessment platform, please contact the hiring organization or the Testlify Support team for assistance at talent@testlify.com.
We're committed to helping create an accessible and fair assessment experience for all candidates.