Preparing Your Environment, What It Means and What You Can Do

When starting your assessment on Testlify, you may sometimes encounter a screen with the message:

“Preparing your environment…”

This article will walk you through what this means, why it happens, and what actions you can take to proceed smoothly.

🕒 What you will see on your screen

You’ll see:

Preparing your environment…

We’re scaling our infrastructure to ensure your assessment runs seamlessly—no lags, no load issues.

Estimated wait: 02:00 minutes

🧠 Why Am I Seeing This Screen?

This screen appears when our system is temporarily scaling up resources to support your test. If all available assessment slots are in use, we prepare a new environment for you behind the scenes.

This delay is to ensure:

  • A seamless test experience without lags
  • Proper isolation of your test environment
  • Infrastructure readiness

Available Actions:

  1. ✅ Notify me when ready

    Choose this to get an email when the environment is ready.

  2. 🔁 Check status

    Click this to refresh the timer and check the real-time status.

🔘 What Do the Buttons Do?

1. Notify Me When Ready

  • Sends you an email once the environment is ready.
  • You’ll receive:

You'll also see a green success notification:

We will send an email once your assessment environment is ready.


2. Check Status

  • This updates the screen with the latest estimated wait time.
  • Note: The remaining time might fluctuate (e.g., from 00:12 minutes to 01:03 minutes) depending on backend readiness.

You may see one of the following notifications:

  • 🔵 Still setting up your environment.

    We’ll redirect you as soon as it’s ready.

  • You’re good to go! Launching your environment now…

Once ready, you’ll be automatically redirected to begin your assessment.

⌛ What Happens When Timer Hits 00:00?

  • The system will recheck availability just like the “Check Status” button.
  • If your environment is ready, you’ll be redirected.
  • Otherwise, the timer resets and you'll continue to see real-time updates.

💬 Need Help?

If you're experiencing delays longer than expected or did not receive the notification email:

  • Check your spam/junk folder
  • Ensure your internet connection is stable
  • Contact our support team at support@testlify.com

Conclusion

At Testlify, we prioritize fairness, performance, and test integrity. This waiting screen isn’t just a delay, it’s a crucial mechanism to ensure:

  • Your test runs without lag or interruption
  • You are not disadvantaged by system load
  • Our platform can scale intelligently, giving every candidate a consistent and optimal experience

By preparing your environment dynamically, we avoid overcrowding and give you the best conditions to perform your best.

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