Preparing Your Environment, What It Means and What You Can Do
When starting your assessment on Testlify, you may sometimes encounter a screen with the message:
“Preparing your environment…”
This article will walk you through what this means, why it happens, and what actions you can take to proceed smoothly.
🕒 What you will see on your screen
You’ll see:
Preparing your environment…
We’re scaling our infrastructure to ensure your assessment runs seamlessly—no lags, no load issues.
Estimated wait: 02:00 minutes
🧠 Why Am I Seeing This Screen?
This screen appears when our system is temporarily scaling up resources to support your test. If all available assessment slots are in use, we prepare a new environment for you behind the scenes.
This delay is to ensure:
- A seamless test experience without lags
- Proper isolation of your test environment
- Infrastructure readiness
Available Actions:
✅ Notify me when ready
Choose this to get an email when the environment is ready.
🔁 Check status
Click this to refresh the timer and check the real-time status.
🔘 What Do the Buttons Do?
1. Notify Me When Ready
- Sends you an email once the environment is ready.
- You’ll receive:
You'll also see a green success notification:
We will send an email once your assessment environment is ready.
2. Check Status
- This updates the screen with the latest estimated wait time.
- Note: The remaining time might fluctuate (e.g., from 00:12 minutes to 01:03 minutes) depending on backend readiness.
You may see one of the following notifications:
🔵 Still setting up your environment.
We’ll redirect you as soon as it’s ready.
- ✅ You’re good to go! Launching your environment now…
Once ready, you’ll be automatically redirected to begin your assessment.
⌛ What Happens When Timer Hits 00:00?
- The system will recheck availability just like the “Check Status” button.
- If your environment is ready, you’ll be redirected.
- Otherwise, the timer resets and you'll continue to see real-time updates.
💬 Need Help?
If you're experiencing delays longer than expected or did not receive the notification email:
- Check your spam/junk folder
- Ensure your internet connection is stable
- Contact our support team at support@testlify.com
Conclusion
At Testlify, we prioritize fairness, performance, and test integrity. This waiting screen isn’t just a delay, it’s a crucial mechanism to ensure:
- Your test runs without lag or interruption
- You are not disadvantaged by system load
- Our platform can scale intelligently, giving every candidate a consistent and optimal experience
By preparing your environment dynamically, we avoid overcrowding and give you the best conditions to perform your best.